Order and Delivery

At Noverden, we strive to offer high-quality products at competitive prices while providing our customers with a reliable shopping and delivery experience.

We aim to provide suitable delivery options regardless of where you are located. Every day, orders are shipped to customers around the world, and we work to ensure that each order is processed and delivered as reliably as possible.

How Does the Ordering Process Work?

The time between placing your order and receiving your package consists of two stages: processing time and delivery time.

Processing Time

Once we receive your order, it is accepted and prepared for shipment. This process includes checking the order and product, preparing the package, and getting it ready for dispatch.

All orders are shipped within 24 hours after we receive them.

Delivery Time

Delivery time refers to the period between your order being shipped and arriving at its final destination.

Our typical delivery time is approximately 5–15 working days.

Please keep in mind that the actual delivery time may vary depending on the destination.

Always Free Shipping

We believe that shipping costs should not get in the way of your purchase.

That is why Noverden covers the shipping costs on every order. All products ordered through our store are shipped FREE of charge.

Taxes, Duties, and Additional Charges

You are responsible for any applicable taxes, duties, customs fees, or other charges imposed by the country or jurisdiction to which your order is shipped.

These charges may include, but are not limited to, sales tax, use tax, value-added tax (VAT), and customs duties.

Any such charges imposed in connection with the delivery of your order are the responsibility of the customer.

Track Your Order

After placing your order, you can follow the progress of your shipment using our Track & Trace service.

Use the Track Your Order link on our website and enter the requested tracking information to check the current status of your shipment.